This statement of data protection is subject to the laws of Argentina and must be interpreted in accordance with these laws. The provisions take into account the new regulations in the context of the EU Data Protection Regulations of 2018 (GDPR 2016/679).
1. Data protection at a glance
The following information provides a simple general description of what happens with your personal data when you visit our website. Personal data are all data by which you can be personally identified. You can find detailed information about data protection in our data protection statement below this text.
Data Collection on our website
Who is responsible for data collection on this website?
The data processing on this website is performed by the website operator. You can find their contact information on the imprint of this website.
How do we collect your data?
On the one hand, your data is collected when you communicate them to us. These can be, for example, data that you enter on a contact form.
Our IT systems automatically collect other data when you visit the website. This is mainly technical data (for example, Internet browser, operating system or time visiting time). This data is registered automatically as soon as you enter our website.
Why and how do we use your data?
Part of the data is collected to ensure that the website is provided correctly. Other data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient and purpose of your personal data stored at any time for free. You also have the right to request that this data be corrected, blocked or eliminated. You can contact us at any time to the address indicated on the Legal Notice if you have more questions about data protection. You also have the right to file a complaint with the responsible supervisory authority.
You also have the right to request that the processing of your personal data is limited in certain circumstances. You can find details about this in the Data Protection Declaration in "Right to Processing Restriction".
Analysis tools and tools from external suppliers
When you visit our website, your navigation behavior can be evaluated statistically. This happens mainly with cookies and with so-called analysis programs. The navigation behavior can not be traced up to you. Y ou can oppose this analysis or avoid it by not using certain tools. You can find detailed information on this in the following data protection statement.
2. General information and mandatory information.
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this data protection declaration.
When you use this website, several personal data are collected. Personal data is data by which you can be personally identifiedy. This statement of data protection explains what data we collect and what we use them for. It also explains how and for what purpose this is done.
We would like to point out that the transmission of data through the Internet (for example, when communicating by email) can have security gaps. It is not possible to completely protect the data from third-party access.
Note on the responsible entity
The entity responsible for data processing on this website is:
c / o Sanitas Troesch AG
The responsible entity is the natural or legal person who, alone or together with others, decides the purposes and means of processing personal data (for example, names, email addresses or the like).
Data protection officer required by law
We have appointed a data protection officer for our company.
Contact details of the data protection officer:
c / o Sanitas Troesch AG
Revocation of your consent for data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of data processing carried out before the revocation is not affected by the revocation.
Right to oppose the collection of data in special cases and direct advertising (Article 21 GDPR)
If the data processing is based on art. 6 Paragraph 1 Subparagraph E, F GDPR, you have the right to oppose the processing of your personal data at any time for reasons that arise from your particular situation. This also applies to profiles based on these provisions. The respective legal basis on which processing is based can be found in this data protection statement. If you have an objection, we will no longer process your personal data in question, unless we can demonstrate convincing legitimate reasons for the processing that exceed your interests, rights and freedoms or if the processing serves to enforce, exercise or defend legal claims (Objection in accordance with article 21, paragraph 1, GDPR).
If your personal data is processed for direct marketing purposes, you have the right to oppose at any time the processing of your personal data with such advertising purpose. This also applies to the preparation of profiles insofar as it is related to such direct advertising. If you are opposed, your personal data will no longer be used for direct marketing purposes (Objection in accordance with article 21, paragraph 2 of the GDPR).
Right to file a complaint with the competent oversight authority
In case of violations of data protection, the interested party has the right to file a complaint before a supervisory authority, particularly in the Member State of their habitual residence, their workplace or the place of the alleged violation. The right to file a complaint is understood without prejudice to other administrative or judicial resources.
Right to data portability
You have the right that the data we process automatically be based on your consent or compliance with a contract delivered to you or to a third party in a legible common format. If you request the direct transference of the data to another responsible person, this will only take place if it is technically feasible.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or queries that you send us in our capacity as site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser address line changes from "http://" to "https://" and by the padlock symbol on the address line of your browser.
If SSL or TLS encryption is activated, the data transmitted to us cannot be read by third parties.
Information, Blocking, Removal and Correction
You have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing and, if necessary, the right to correction, blocking or elimination of this data. You can contact us at any time to the address indicated in the Legal Notice if you have more questions about the topic of personal data.
Right to Processing Restriction
You have the right to request that the processing of your personal data be restricted. You can contact us at any time to the address indicated in the imprint. The right to restrict processing exists in the following cases:
If you challenge the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data happened/happens illegally, you can request the restriction of data processing instead of deletion. If we no longer need your personal data, but you need them to exercise, defend or enforce legal claims, you have the right to request that the processing of your personal data be limited instead of eliminating them.
If you have filed an objection in accordance with Article 21, paragraph 1 of the GDPR, your interests and ours must be weighed. Whenever it is not clear what interests exceed rights, you have the right to request that the processing of your personal data is restricted.
If you have restricted the processing of your personal data, this data, apart from storage, can only be obtained with your consent or to enforce, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of public interest of the EU or a Member State.
Objection to Advertising eMail
We hereby oppose the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The webpage operators expressly reserve the right to undertake legal action in case of unsolicited promotional information, such as unwanted emails.
The storage period of your personal data depends on the intended use of data and our legitimate interest in storing your data. If the expected use expires or our legitimate interest ceases to exist, the data will be anonimized or eliminated, unless the legal retention periods require a longer storage.
3. Data Collection on our website
Most of the cookies we use are called "session cookies". They are deleted automatically after your visit. Other cookies remain on your device until you delete them. These cookies allow us to recognize your browser the next time you visit our website.
You can configure your browser to be informed about cookie settings and only allow cookies in individual cases, exclude acceptance of cookies for certain cases or in general, and activate the automatic removal of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you require (for example, the function of the shopping cart) are established on the basis of art. 6, Paragraph 1, subparagraph F of the GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. To the extent that other cookies are stored (for example, cookies to analyze your browsing behavior), they are treated separately in this data protection statement.
Server log files
The website provider collects and automatically stores information in the so-called server log files, which your browser transmits us automatically. These are:
- Type of browser and version
- Operating system used
- Reference URL
- Host name of the computer accessing the website
- Time of server request
- IP adress
These data are not merged with other data sources.
These data are recorded on the basis of art. 6 Paragraph 1, subparagraph F of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website; the server log files must be registered for this purpose.
If you send us queries through the contact form, we will store your data from the query form, including the contact information provided there, in order to process the query and in case of follow-up questions. We will not transmit this data without your consent.
Therefore, the data entered in the contact form is processed exclusively on the basis of your consent (Article 6 paragraph 1 of GDPR). You can withdraw this consent at any time. All you need to do is send us an informal email. The legality of data processing operations performed before revocation is not affected by revocation.
The data that goes into the contact form will remain with us until you request its deletion, revoke your consent for storage or the purpose of data storage no longer applies (for example, after your request has been processed). The obligatory legal provisions, especially retention periods, are not affected.
Queries by email, phone or fax
If you contact us by email, phone or fax, your query, including all the resulting personal data (name, query), will be stored and processed by us in order to process your request. We will not transmit this data without your consent.
This data is processed based on Article 6, paragraph 1 subparagraph B of the GDPR, if your application is related to compliance with a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (Article 6 paragraph 1 subparagraph of GDPR) and/or in our legitimate interests (Article 6 Paragraph 1, subparagraph F GDPR), since we have a legitimate interest in the validity of the queries you send us.
The data you send us through contact requests will remain with us until you request its deletion, revoke your consent for storage or the purpose of data storage no longer applies (for example, after your request has been processed). The obligatory legal provisions, especially legal retention periods, are not affected.
Data processing (customers data and contracts)
We collect, process and use personal data only to the extent that it is necessary for justification, content design or change of the legal relationship (inventory data). This is done on the basis of art. 6 Paragraph 1 Subparagraph B of the GDPR, which allows data processing to meet a contract or precontractual measures. We only collect, process and use personal data on the use of our website (use data) insofar as it is necessary to enable or bill the user for the use of the service.
The customer data collected will be deleted once the order has been completed or the commercial relationship has been completed. Legal retention periods are not affected.
4. Analysis Tools and Advertising.
This website uses functions of the Google Analytics web analysis service. The supplier is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses "cookies". These are text files that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there. The storage of Google Analytics cookies and the use of this analysis tool are based on art. 6, Paragraph 1, subparagraph F of GDPR. The operator of the website has a legitimate interest in analyzing the user's behavior to optimize both its website and advertising.
We have activated the IP anonymity function on this website. This means that your IP address will be shortened by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the US. Only in exceptional cases will the complete IP address be transferred to a Google server in the USA and be shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, collect reports on the activity of the website and provide the website operator other services related to the use of the website and Internet. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can avoid the storage of cookies by configuring the software of your browser accordingly; however, we would like to point out that in this case it is possible that you can not use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and in relation to your use of the website (including your IP address) and Google processing this data by downloading and installing the browser add-on available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You can prevent Google Analytics from collecting your data by clicking on the following link. An exclusion cookie will be established that prevents the collection of your data in future visits to this website: Deactivate Google Analytics. You can find more information about the management of user data in Google Analytics in the Google Data Protection Statement: https://support.google.com/analytics/answer/6004245?hl=de.
The data stored in Google at the user and event level that are linked to cookies, user ID (for example, user ID) or advertising ID (for example, DoubleClick cookies, Android advertising ID) will be anonymized after 26 months or will be deleted. You can find details about this at the following link: https://support.google.com/analytics/answer/7667196?hl=de.
With DoubleClick, your browser automatically establishes a direct connection to the Google server. If you are registered in a Google service, Google can assign the visit to your account. Even if you are not registered in Google or you have not logged in, there is a possibility that Google will discover and save your IP address.
The legal basis for processing your data is Art. 6, Paragraph 1, subparagraph F of GDPR. Our legitimate interest in the use of DoubleClick by Google is, on the one hand, the adequate placement of advertising and, on the other hand, the overall search for market research purposes.
For more information about DoubleClick by Google, visit https://marketingplatform.google.com/about/enterprise/ and https://support.google.com/adsense , as well as on data protection in Google at large: https://policies.google.com/privacy
Google Tag Manager
We use Google Tag Manager, a service by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA on our website. Google Tag Manager allows us to manage web-sites labels through an interface. The Google Tag Manager tool, which implements labels, is a cookie-free domain and does not collect any personal data by itself. Google Tag Manager activates other tags, which in turn can collect data. Google Tag Manager does not access this data. If deactivation has been carried out at domain or cookie level, this remains in place for all tracking labels that are implemented with Google Tag Manager.
The legal basis for data processing is Art. 6 Paragraph 1, subparagraph F of GDPR. The legitimate interest is to ensure that our website can be managed and works correctly. To the extent that the follow-up features are also used using the Google Tag Manager, there is a legitimate interest in allowing the use of current online marketing functions and evaluating the flows of use on our website.
Google has undergone the Privacy Protection Agreement between the European Union and the US and it has been certified: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
The data collected for each visitor includes the IP addresses, the types of devices, the operating systems and the browsers used. The performance data of all visitors to our website is summarized on Uptrends servers and information is provided that allows us to improve the user experience on the website based on the information mentioned above. Uptrends uses the IP addresses of the visitors to our website in order to obtain information about the status or country of the visitor, but does not use the data for additional analyses. In addition, Uptrends does not store long-term IP addresses and Uptrends does not track or share information about individual users with third parties. To protect the privacy of the website visitors, a version of the Uptrends script file is used, where the IP address is anonymized before processing. The IP address is never stored and never used for anything other than determining the country of origin.
The legal basis for data processing is Art. 6 Paragraph 1, subparagraph F of GDPR. The legitimate interest is to optimize the user's experience.
You can find more information about data protection and data processing at https://www.uptrends.de/datenschutzrichtlinie
5. Plugins and tools
This site uses the Google Maps service through an API. The supplier is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the Google Map functions, it is necessary to save your IP address. This information is generally transferred to a Google server in the USA and stored there. The provider on this page has no influence on this data transmission. The use of Google Maps is interesting for an attractive presentation of our online offers and to facilitate the search for the places we have specified on the website. This represents a legitimate interest within the meaning of Article 6, paragraph 1, subparagraph F of the GDPR.
You can find more information about usage of user data in the Google data protection statement: https://policies.google.com/privacy?hl=de
We use the YouTube provider for the integration of videos. YouTube is operated by YouTube, LLC, based at 901 Cherry Ave., San Bruno, CA 94066, USA. YouTube is represented by Google LLC. with headquarter offices at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. If you visit the website where the YouTube add-on is integrated, a connection to YouTube servers is established for video viewing. This tells the YouTube server which of our websites you have visited. If you have logged in as Member of YouTube, YouTube will assign this information to your personal user account. When using the add-on, as when clicking on the start button of a video, this information is also assigned to your user account. You can avoid this assignment by logging into your YouTube user account and other YouTube LLC user accounts and Google LLC before using our website, unsubscribing and eliminating the cookies from the corresponding company. You can find more information about the purpose and scope of data collection and processing by YouTube in the Data Protection Declaration:. Google also processes your personal data in the USA and has been subjected to the EU-US Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. The data processing is based on our business interest in presenting YouTube videos and, therefore, in Art. 6, paragraph 1, subparagraph F of the GDPR.
This website uses Tidio, a chat platform that connects users with our customer service. Tidio is a service of Tidio LLC, 180 Steart, CA 94119, San Francisco. As part of the use of the chat, we process the email addresses/name and surname/client's identification and the client'szip code and location, only with the user's consent to start the chat. The messages and data exchanged are stored within the Tidio application. You can find more information on data protection at https://www.tidio.com/privacy-policy/.
The legal basis for data processing is Art. 6 paragraph 1, subparagraph f of the GDPR. The legitimate interest lies in fluid and simple communication with our customers.
We only use these messages or data to track registered problems or user requests. The processing and transmission of their personal data are carried out in accordance with the General Data Protection Regulations (GDPR).
Appcues is a customer experience software service that helps companies implement a personalized and trouble-free user incorporation process. Appcues is a service by Appecues Inc, 54 channel St 6th Floor, Boston, MA 02114, USA. Even without programming skills, users can create product tours, tutorials and messages in the application to greet their clients. Among other things, the following personal data can be transmitted to Appcues: user profile data such as name, email, user account creation time mark and browser information. The legal basis for data processing is Art. 6 paragraph 1, subparagraph f of the GDPR. The legitimate interest is to optimize the user experience in the process of incorporating clients.
You can find more information about data protection and data processing in the Data Protection Declaration: https://www.appcues.com/privacy
6. Survey tools and bulletins
We use SurveyMonkey to provide you with surveys. This is also our legitimate interest in the processing of the aforementioned data, which is based on Article 6, paragraph 1, subparagraph F of the GDPR. SurveyMonkey Europe UC is a subsidiary of SurveyMonkey Inc. based in the United States. It is not excluded that your data collected by SurveyMonkey will also be transmitted to the US. However, SurveyMonkey Inc. has submitted to and is certified under the Privacy Shield Agreement between the European Union and the United States. You can find more information about the EU Privacy Shield and its validity here: https://www.privacyshield.gov/participant?id=a2zt0000000Gn7zAAC&status=Active
The newsletter is sent using "MailChimp", a newsletter delivery platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. The email addresses of our newsletter recipients, as well as your other data described in the context of this information, is stored on MailChimp's servers in the US. MailChimp uses this information to send and evaluate the newsletter on our behalf. Based on its own information, MailChimp may also use this data to optimize or improve its own services, for example to technically optimize the sending and presentation of the newsletter or for financial purposes to determine which countries the recipients come from. However, MailChimp does not use the data of our newsletter recipients, record it for themselves or pass them on to third parties. We trust MailChimp's computer and data security and reliability. MailChimp is certified under the US and EU data protection agreement "Privacy Shield" and therefore is committed to complying with EU data protection regulations: https: //www.privacyshield .gov / participant? id = a2zt0000000TO6hAAG.
You can view MailChimp's data protection regulations here: https://mailchimp.com/legal/privacy/.
7. Technical Plugins
For the uniform display of fonts, this page uses the web fonts provided by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. When you visit a page, your browser loads the required web fonts into the cache of your browser to display texts and fonts correctly. For this purpose, the browser you are using must connect to Google's servers. This gives Google knowledge that our website has been accessed via your IP address. Google web fonts are used for the sake of an attractive and uniform presentation of our online offers. This represents a legitimate interest within the meaning of article 6, paragraph 1, subparagraph F of the GDPR. If your browser does not support web fonts, your computer will use a standard font. Google LLC, based in the US, is certified for the US-European data protection agreement "Privacy Shield", which ensures compliance with the applicable data protection level in the EU. More information on Google web fonts can be found at https://developers.google.com/fonts/faq and in Google's data protection statement: https://policies.google.com/privacy.
We use a "Content Delivery Network" (CDN), provided by Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA. A CDN is a service wich helps the contents of our online offer, particularly large media files such as graphics or scripts, so they can be delivered faster with the help of regionally distributed and connected servers. The processing of user data (IP address) is carried out solely for the aforementioned purposes and to maintain the security and functionality of the CDN. The use is based on our legitimate interests (Art. 6 Paragraph, 1 subparagraph F of the GDPR), that is, interest in a safe and efficient provision, analysis and optimization of our online offer. https://www.privacyshield.gov/participant?id=a2zt0000000GnZKAA0&status=Active.
8. Social Network Plugins
AddThis: We use plugins of the AddThis service on our website, which are operated by AddThis, LLC, 1595 Spring Hill Rd, Suite 300, Vienna, VA 22182, USA. AddThis provides tools for website creation and design, which should make it easier for website visitors to share the current page with other Internet users via email or on social media. You can recognize the plug-ins by the "Tweet", "Email", "LinkedIn" and "Facebook" buttons embedded in parts of our website. AddThis also provides tools for website operators, which should help analyze and improve the use of their own website or allow a direct user approach. AddThis also sets cookies and Web Beacons (small graphics, "tracking pixels", which allow the recording of log files and the analysis of log files). If you use an AddThis plug-in, your internet browser establishes a direct connection to the AddThis servers and, if applicable, the selected social network. The data generated (such as usage time or browser language) is transmitted to AddThis and processed there. If you send content from our website to social networks, a connection can be established between visiting the website and your user profile on the corresponding social network. You can find more information on data processing and data protection at AddThis at https://www.oracle.com/legal/privacy/addthis-privacy-policy.html.
The legal basis for data processing is Art. 6 Paragraph 1, subparagraph F of the GDPR. The legitimate interest lies in the display of personalized advertising to inform other users of the social network about your activities on our website and to design the service according to the needs. We do not process the data in question or pass it on to third parties. By using the AddThis plugin, you agree to the processing of data by AddThis.
You can also object to the collection and storage of data by AddThis at any time with future effect by setting an opt-out cookie. To do this, visit https://www.addthis.com/privacy/opt-out.